Updated requirements to enter the Philippines from Thailand as of May 8

Last updated: PH Local Time, May 08, 2021

Due to the evolving COVID-19 situation, PAL and the Philippine Government have issued precautionary measures, mandatory protocols and requirements for travelers. For passengers in international flights to the Philippines, please be guided on new arrival and quarantine procedures in Manila, Cebu, and Clark.

All passengers are encouraged to follow the guide, register in advance and pre-book their hotels as necessary to avoid any inconvenience and experience faster processing upon arrival.

To ensure everyone’s health and safety, Philippine Airlines and its passengers shall strictly observe the following in all airport facilities and on board the aircraft:

Mandatory wearing of face masks and face shields.
Mandatory registration to Case Investigation Forms depending on the traveler’s type and port of entry (Manila, Cebu, Clark).
Mandatory use of the Traze Mobile Application to generate and scan their QR code when entering in, boarding from, and upon arriving in all Philippine Airports starting November 28, 2020, as mandated by the Philippine Department of Transportation. Click here to download and know more about the Traze App.
Mandatory temperature checks, use of foot baths, and disinfection/sanitation facilities.
Mandatory physical and social distancing and minimum contact at all times and in all places within the airport premises, and during all procedures, from check-in, boarding, inflight, disembarking to retrieving of check-in baggage.
Mandatory public safety announcements before closing of doors and during flight for cabin and health security protocols.
Strict compliance with safety procedures on handling of suspected/ill passengers on board, which include keeping the last three (3) seat rows of the plane vacant as isolation area for suspected ill passengers already on board.
Regular sanitation and disinfection of all airline facilities and equipment, and in coordination with the airport authorities, all airport facilities and equipment, including lavatories, frequently touched surfaces, wheelchairs, trolleys, countertops, etc.; Daily first aid stocks available on board the aircraft.

Arrival Guide for OFWs starting May 8, 2021

Note: An Overseas Filipino Worker or OFW is a person from the Philippines who is living and working in another country, typically on a temporary basis. This includes land-based OFWs and seafarers/sea-based OFWs. Families traveling together with at least one OFW will be considered all OFWs.

In compliance with Philippine government regulations, travelers arriving in the Philippines starting May 8, 2021 and onwards shall undergo 14 days of quarantine, 10 of which shall be observed at an accredited hotel or facility, and the remaining 4 to be completed at home under the monitoring of their respective Local Government Units. Travelers shall also undergo an RT-PCR test on the seventh day of their quarantine stay.

You must stay at a hotel accredited by our Tourism and Health Agencies while you wait for your scheduled test and the release of results. You can only check out from your hotel on the tenth day of your quarantine stay. Day 1 starts on your arrival date.

BEFORE YOU FLY AND DURING CHECK-IN

1. As early as 3 days prior to your departure, register and accomplish the Electronic Case Investigation Form and save the confirmation e-mail and QR code:

For land-based OFWs: www.balikpinas.ph
For sea-based OFWs: https://ecif.firstaide.ph

2. For land-based OFWs, create/update your account on the OFW Assistance Information System (OASIS) at http://oasis.owwa.gov.ph/

3. Upon check-in, sign the Declaration and Waiver Form presented by our check-in agent, indicating that you are healthy and fit to travel.

DURING THE FLIGHT

4. Accomplish the Health Declaration Form, Bureau of Customs Form, and Arrival Card.

WHEN YOU ARRIVE

5. Upon arrival, listen to the briefing conducted by the Philippine Coast Guard.

6. Undergo a temperature check, submit the Health Declaration Form upon deplaning, and proceed to the designated waiting area. Fill out the Project Care Slip.

7. For sea-based OFWs, wait for your turn to proceed to the verification booth. Present your QR code. For land-based OFWs, you may skip this step.

8. Clear with immigration and submit the Arrival Card.

9. Proceed to your respective desks for your quarantine hotel assignment:

For land-based OFWs and your dependents, proceed to the Overseas Workers Welfare Administration (OWWA) Desk. Present the same QR code from the e-CIF and submit the OWWA Project Care Slip.
For sea-based OFWs and your dependents, proceed to the Maritime Industry Authority (MARINA) Desk

10. Claim your baggage at the designated carousel and clear with Customs Check.

11. Exit the terminal and wait for your shuttle/bus that will take you to your assigned hotel.

AT THE QUARANTINE HOTEL

12. Check in at your hotel and wait for the schedule of your test on day 7. Please be reminded that your scheduled test may be postponed the next day or at a later date for any unforeseen circumstances (e.g., typhoons, flashfloods, strikes, shift in stricter community quarantine status, etc.).

Day 1 starts on the day you arrive in the Philippines. If you develop COVID-19 symptoms (e.g., dry cough, shortness of breath, loss of taste and/or smell, etc.) at any time before your scheduled test, please inform the hotel you are staying in so a medical or BOQ officer can assess and check up on you immediately.

13. Your accommodation and food during your stay will be shouldered by the Philippine government. Any additional hotel fees due to required extensions will be shouldered by their governing agency.

GOING HOME

14. If you test positive, the BOQ shall transfer you to a designated hospital for further medical management.

If you test negative, present your test result together with your medical certificate to the assigned quarantine personnel at your hotel for clearance. For a hard copy of your certificate, printing services will be available at your hotel. You are allowed to check out only on the tenth day of your quarantine stay, even if your test results and certificate are released at an earlier time.

To follow up on your test results, please contact OWWA or your respective LMAs.

15. Once you are cleared, you may contact your relatives to pick you up and bring you home.

For Land-Based OFWs, you may coordinate with OWWA or use the OWWA Uwian Na portal for further transportation needs after your final point of arrival.
For Sea-Based OFWs, you may coordinate with your Local Manning Agency (LMA) for further transportation needs after your final point of arrival.

16. Please complete your 14-day quarantine or self-isolation under the monitoring of your LGU and Barangay Health Emergency Response Teams (BHERT).

Arrival Guide for non-OFWs and non-Filipino Nationals starting May 8, 2021

Note: Non-OFWs refer to Returning Overseas Filipinos (non-OFW students, non-OFW Balikbayan, non-OFW tourist, etc.), spouse and children of Filipinos, diplomats, foreign officials accredited by the Philippines, and eligible non-Filipino/foreign citizens.

BEFORE YOU FLY AND DURING CHECK-IN1. As early as 3 days prior to your departure, register and accomplish the PAL Electronic Case Investigation Form and save the confirmation e-mail and QR code: https://bit.ly/MNLPALeCIF

Please note that this is a two-step registration process. Your registration is completed once you receive an e-mail containing a QR Code.

You may also pre-pay for your RT-PCR Test. A payment portal link is available after successfully registering to PAL’s e-CIF. If your travel plans change, you may also request for a refund of your prepaid test anytime. Please follow the refund guidelines found in the payment confirmation email.

2. Download, print, and accomplish the Affidavit of Undertaking for submission upon arrival in the Philippines. Please ensure to write a your address and contact details in the Philippines.

3. Ensure to have a confirmed booking at a hotel accredited by Tourism and Health Agencies, and for 10 days to accommodate the schedule of your test and the release of results. Passengers arriving before hotel standard check-in times are encouraged to book an additional night to ensure room availability. For a faster administration and processing of your RT-PCR test, please book a hotel within Metro Manila only.

In compliance with Philippine regulations, only one person is allowed per room, except for the following:

Families with minor children below 18 years old (if the traveling family has two or more adult members, only one adult can stay with the minor children)
A Person With Disability (PWD) and his/her companion (only one adult companion is allowed)
Travelers with medical emergencies

A waiver for special cases is available upon arrival for other exemptions not stated above.

Please click here for the list of Quarantine Hotels in Manila.

4. Upon check-in, sign the Declaration and Waiver Form presented by our check-in agent, indicating that you are healthy and fit to travel.
DURING THE FLIGHT

5. Accomplish the Health Declaration Form, Bureau of Customs Form, and Arrival Card.

WHEN YOU ARRIVE
6. Upon arrival, listen to the briefing conducted by the Philippine Coast Guard.

7. Undergo a temperature check, submit the Health Declaration Form upon deplaning, and proceed to the designated waiting area. Fill out the Affidavit of Undertaking.

8. Proceed to the hotel desk. Hotel coordinators shall verify your hotel booking or assist you in your reservation if you have not made one yet. Please ensure that hotel verifiers have signed or stamped your Affidavit of Undertaking. You may also arrange for your airport-hotel transfer (via shuttle/van) at these desks. A separate desk is available for coupon taxis and metered taxis. A sticker will be given to you indicating your choice of transportation to your quarantine hotel:

For pre-arranged hotel transfers, a red sticker will be provided
For Shuttles/Vans, a blue sticker will be provided
For Metered Taxis, a yellow sticker will be provided
For Coupon Taxis, a green sticker will be provided

9. Proceed to the verification booth. Present your passport and the QR code sent to you after accomplishing the e-CIF.

10. Pay for your RT-PCR Test. The test costs Php 4,000 and you may pay in cash (PHP or USD), card, GCash, PayPal™, WeChat Pay, or Alipay. ATMs are available inside the terminal. You will be given three (3) barcode stickers. If you availed of the prepayment facility, please present the payment confirmation email.

11. Receive a sticker indicating that you are holding a confirmed booking and that you have paid for your test. Place the sticker on the back of your passport.

12. Help Desks are available at the waiting area for passengers who do not have smart devices/phones. Charging stations are also available.

13. Clear with immigration and submit the Arrival Card.

14. Claim your baggage at the designated carousel and clear with Customs Check. Submit the Bureau of Customs Form.

15. Submit the Affidavit of Undertaking before exiting the terminal. Proceed to your booked hotel through your preferred mode of transportation.

AT THE QUARANTINE HOTEL

16. Check in at your hotel and wait for the schedule of your test. On day 3 of your quarantine stay, you will receive a follow up e-mail that confirms the hotel you are staying in, and updates your health through an assessment checklist. You must answer this online form no later than day 4 of your stay. To confirm, visit the online portal at https://bit.ly/PALday7swab.

On day 6 of your stay, our testing partner may contact you or your hotel to confirm your schedule and location. Please be reminded that your scheduled test may be postponed the next day or at a later date for any unforeseen circumstances (e.g., typhoons, flashfloods, strikes, shift in stricter community quarantine status, etc.).

17. On the day of your test, please present your passport, QR code, and payment receipt to the personnel who will administer your test. To follow up on your test results, you may contact our testing partner through the following channels:

Smart/Sun Mobile: +639190059326
Globe Mobile: +639171180321
Landline: +632 7577-1184
E-mail Address: cs.detoxicare@molecularlabph.com

18. Your accommodation and food during your stay including fees due to required extensions will be at your own expense. Delivery of food and other essentials to your room are subject to the rules and regulations of the hotel.

GOING HOME

19. If you test positive, the BOQ shall transfer you to a designated hospital for further medical management.

If you test negative, you may obtain your BOQ medical certificate via the DOH-BOQ certificate page and e-mailing boq.qc1@gmail.com the following details: Complete Name, Complete Address, Current Hotel & Room Number, Country of Origin, Date of Arrival to the Philippines, Number of Quarantine Days and an Attachment of your OFFICIAL test result (screenshot or file with password).

Please present your negative test result together with the BOQ Medical Quarantine Certificate for clearance. If you need a hard copy of your result and certificate, printing services are available at your quarantine hotel. You are allowed to check out only on the tenth day of your quarantine stay, even if your test results and certificate are released at an earlier time.

To follow up on your request, you may call the BOQs landline at (02) 5318-7500, or through these mobile numbers: 0961-899-0779, 0951-210-8105, or 0926-629-0723.

20. Once cleared, you can call your relatives and respective Local Government Units (LGU) to pick you up or arrange for your transportation going home. Please complete your 14-day quarantine or self-isolation under the monitoring of your LGU and Barangay Health Emergency Response Teams (BHERT).